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Lewis Ford - Service Advisor

SOLD
Dodge City, Kansas
Posted 5 years, 12 months ago
Expires in 0 minutes
647 Clicks

Description

Full Time

Primary Duties:

Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records. Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions. Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. Maintains automotive records by recording problems and corrective actions planned. Updates job knowledge by participating in educational opportunities; reading manufacturers' publications. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills:

Mechanical Background a Plus, but NOT Required. Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety Management

Time Line:

We're growing! And with growth we need more great people to come in and join the fastest growing automotive dealership group in Kansas! Now accepting resumes, position open until filled. We invite you to visit www.buylewis.com for more information about our company & dealerships.

 

Email your resume to jobs@buylewis.com, or bring it by in person to

200 Military in Dodge City and ask for Jim Glover, Service Manager.

Compensation:

We offer a great compensation package, guaranteed income during the training period, and UNLIMITED income potential in a fast-paced, exciting and rewarding industry.

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