Trego County Lemke Memorial Hospital - WaKeeney Clinic is looking for a full-time Clinic Receptionist.
Job Functions
- Responsible for creating appointment reservations (pre-registration & confirmation).
- Responsible for obtaining and verifying insurance & other pertinent information.
- Responsible for obtaining signatures on the Consent authorizations and making sure that the signature is obtained on an annual basis.
- Provides information to the patient/representative about billing, complaint process, patient rights and office hours.
- Communicates appropriately and clearly to supervisor, nurses, coworkers and physicians.
- Consults other departments as appropriate to provide for an interdisciplinary approach to the patient’s needs.
- Responsible for collecting co-payment at time of service.
- Refers patient to the Clinic Manager when financial arrangements need to be made.
- Demonstrates an ability to be flexible, organized and function well in stressful situations.
- Interacts professionally with patient/family and provides explanations and ensures patient confidentiality.
- Maintains a good working relationship both within the department and with other departments.
- Releases medical records to the patients and third parties as requested and following correct documentation of such.
Requirements
- Minimum high school graduate or equivalent
- Two years clerical experience preferred
- Ability to communicate in English, both verbally and in writing
- Knowledge of customer service principles and practices
- Excellent presentation and interpersonal skills
- Knowledge of computers and relevant software applications
- Must be able to maintain confidentiality
- Attention to detail
- Must show initiative, reliability and stress tolerance
INSTRUCTIONS ON HOW TO APPLY:
Our application must be completed to be considerefd for this position. Please send application, resume, education, licensure/certifications (if applicable) to Neva Flax, 320 N. 13th St., WaKeeney, KS 67672. They may also be dropped off at the hospital business office, emailed to Neva at nflax@tclmh.org or faxed to (785) 743-6317. To request an application by mail or email, please email or call Neva at (785) 743-2182. Applications also available on our website: www.tclmh.org
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Salary commensurate with education and experience. We offer a negotiable nationally competitive salary and excellent benefits.
We are a progressive CAH hospital with in-patient, swing bed, out-patient, home health, assisted living, long-term care, and clinic services.
Candidates must be energetic, possess strong leadership skills, willing to work as a team, have a positive attitude, friendly and compassionate toward patients.
For hospital information: www.tclmh.org
For community information: www.tregocountyks.com
TCLMH is an Equal Opportunity Provider/Employer (EOE) and a tobacco free campus