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Part-Time Central Admissions Coordinator

Norton, Kansas
Posted 6 months, 1 week ago
Expires in 0 minutes
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Please apply on our website at www.valleyhope.or/careers


Required:  This position requires the following educational and/or job experience.

  • High School Diploma or equivalent.


  • One (1) year work or internship experience in an office or medical office setting.
  • College credit in business administration or social sciences.

JOB FUNCTIONS AND RESPONSIBILITIES: The following sets forth the primary responsibilities of this job, but is not an exhaustive list. The Organization, through its managers and supervisors, reserves the right to assign any additional duties necessary to meet the needs of our patients, partners and/or employees. 

  1. Answers multi-line telephone system and responds effectively to incoming callers.
  2. Assists with the  admissions  call  process  as  directed  responding  to  prospective  patients/families with respect and kindness.  
  3. Assists with the admissions process as directed which may include face-to-face meetings with incoming patients and their families  and  documentation/computer   data  entry  of  patient information.
  4. Performs insurance benefit verification process as directed.
  5. Performs medical  records  requests  from referring providers while following  HIPPA  and  42CFR  part  2 guidelines.
  6. Performs common office related tasks such as filing, faxing, and copying.
  7. Adheres to  Valley  Hope’s  philosophies,  policies,  and  procedures  as  well  as  any  other  regulating bodies.
  8. Participates in all assigned staff meetings, staff development, and training as required.
  9. Interacts and communicates   with  others  (patients,  co-workers,   management,   clients,  and vendors)  in  a  professional   and  tactful  manner  including  treating  them  with  respect  and consideration regardless of their status or position.
  10. Discusses alternative and non-traditional funding sources with prospective patient/patient families when traditional insurance coverage is not availab
  11. Advises prospective patient/patient’s family of financing options available through third-party provided loan programs; answers questions, provides estimates of financial responsibility, and reviews payment arrangements.
  12. Performs pre-qualification assessment and analysis of patient’s financial condition specific to secondary/recourse loans available through third-party provided loan program; analyzes and assesses the risk of financing requests within the framework of the company’s policies and programs.
  13. Maintains a current working knowledge of patient financing and alternative resources to traditional insurance for treatment.
  14. Ability to manage difficult or emotional situations within self,  including  managing  conflict situations in a professional manner
  15. Assists Central Admissions department with receiving or making follow up calls regarding admissions at the Valley Hope Association facilities.

SKILLS & ABILITIES: The following is intended to give an overview of the requirements of the position, 
but is not an exhaustive list.

  • Self-directed and motivated; able to meet established timelines.
  • Good  verbal,  written   and   interpersonal   communication   skills;   demonstrated   ability   to communicate with peers and patients/visitors.
  • Ability to work in a team environment and take direction.
  • Ability to give direction and motivate team members as directed.
  • Ability to think creatively and meet challenges with resourcefulness.
  • Excellent telephone and customer service skills.
  • Ability to type a minimum of 50 word per minute.
  • Good understanding of basic grammar and writing mechanics.
  • Demonstrated knowledge in MS Office applications, which include Outlook, Word, Excel, and PowerPoint.

WORK ENVIRONMENT: The following is intended to give and overview of the work environment of the 
position, but is not an exhaustive list.

  • Office setting, variable hours as delegated per Supervisor.
  • Able to work overtime to the extent necessary.
  • Sitting for extended periods of time of up to 4 hours.
  • Able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp other items with hands, for either extended periods of time or many times throughout the workday.
  • Able to lift and carry at least 20 pounds.
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