HaysMed is accepting applications for a full-time Member Services Rep at the Center for Health Improvement.  

Visit our career website for more information on specifics. 

Apply online at www.haysmed.com/careers/ 

• Hours:  5am-1:30pm
• No nights, no weekends, no on-call
• Competitive benefits including health/vision/dental insurance, PTO, and retirement

Job Summary:  Under the supervision of the Member Service Manager independently performs membership sign-ups, facility tours, pro-shop-juice bar sales, prospective members and member inquires, data entry and filing.

Essential Functions:

• Maintains and reports locker usage and corporate membership attendance statistical information.
• Performs all member service functions including but not limited to: member check-in, enrollment, class scheduling, locker service, sales, inquiries, purchase procedures, child care & reception desk; works at the front desk and assists members with purchases, to include items from the pro shop and juice bar, and obtains credit when needed.
• Assists in maximizing inventory turnover with a profit margin and minimum of budgeted average markup, reviewing inventory and sales report periodically; developing juice bar and pro shop sales promotion programs to meet/exceed expected sales; maintaining proper accounting for monthly inventory; and performing walk-through of the pro shop and juice bar.
• Assists in sales efforts; handles and places prospective calls, converts calls into scheduled appointments, conducts effective sales presentations/tours, accountability for closing sales and effective follow-up on all interactions with prospects; works with management team to promote and administer effective membership growth and retention programs both internally and externally; and coordinates, and assists in managing sales efforts and staff processes including member prospects, membership inquiry, scheduling appointments, conducting sales presentations and tours, closing sales, and corporate wellness.
• Ensures all equipment is in proper working order and placed in proper storage area; removes any non-functioning equipment and reports appropriately; inventories and orders supplies; and maintains proper operations.

Education/Experience: High School graduate or equivalent required; related experience in a high volume service industry to grow and retain membership base preferred; prior sales experience preferred.

Certificates and Licenses: Basic Life Support (BLS), Automated External Defibrillator (AED) and Basic First Aid certification required or must complete BLS and AED certification with in the first two weeks of employment; Basic First Aid certification to be completed within the first six months after hire.