First Care Clinic is seeking applicants for a Full-Time Clinic Office Assistant!

The Clinic Office Assistant schedules medical, dental, and behavioral health appointments and checks patients in upon arrival, which includes obtaining demographic information, completing necessary paperwork, verifying patient insurance, and collecting payment. 
 

First Care Clinic is a very busy clinic offering medical, dental, behavioral health, and pharmaceutical services. Therefore, applicants must have the ability to multi-task in a fast-paced environment.  Strong computer skills are also needed to manage daily duties. Applicants need to have excellent patient relation skills and prior medical or dental experience is preferred. Bilingual in Spanish is also a plus!

Principle Duties and Responsibilities: 

• Checking in patients and completing the registration process for appointments (demographic information, insurance/sliding scale information, patient forms, verification of insurance, and collection of co-pays/slide payments).
• Scheduling appointments.
• Assisting patients with questions about registration forms, insurance coverage, and the sliding fee scale.
• Answering phones and assisting with other office duties including scanning and faxing. 

Required Skills and Abilities:

 1. Knowledge of HIPAA privacy rules and regulations.

 2. Must be able to document in a neat, legible manner and be able to spell medical terminology correctly.

 3. Must exhibit initiative and sound judgment in the absence of specific orders.

 4. Must exhibit professional demeanor by being helpful, courteous, and efficient when dealing with other employees or outside agencies.

 5. Ability to prioritize tasks to provide appropriate, efficient, and quality patient care.

 6. Ability to anticipate and react calmly in emergency situations.

 7. Excellent customer service skills and ability to interact with unsatisfied patients and coworkers effectively and respectfully.

 8. Ability to manage multiple tasks and work under pressure.

 9. Strong time management, priority setting, work delegation and work organization skills.

 10. Ability to follow written policies and procedures.

 11. Ability to work independently and use good judgment.

 12. Knowledge of standard office machines including copier, fax, multi-line phones, printers, scanners, etc.

 13. Knowledge and experience with Microsoft and Office 365 programs.

 14. Ability to work as a productive and effective team member, be flexible, and adapt to needs/priorities.

This position is eligible for an excellent benefits package including:

•  BlueCross BlueShield Medical and Dental Insurance
•  Paid Time Off
•  Extended Illness Leave
•  401k Retirement Plan, With Employer Match Up To 5.5%
•  Employer Paid Life Insurance and Long-Term Disability
•  Aflac Supplemental Insurance
•  Discounted Gym Memberships
•  Generous Bonus Program

*Salary range for this position is based upon experience. 

Please visit firstcareclinic.com/careers/ to submit your application and resume!

First Care Clinic is an EOE employer.