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Integrated Solutions Specialist (Hoxie)
Posted 2 years, 4 months ago
Expires in 0 minutes
124 Clicks
Description
Purpose:
Collaborate and work alongside the sales department; work in efficient manner and coordinate activities with other Integrated Solutions Consultants; solicit sales opportunities and report them to sales; maintain an excellent standard of customer service; maintain and repair equipment, as needed; maintain inventory.
Responsibilities:
- Collaborate with the Sales Department by:
- Making sure the right equipment is sold to the customer.
- Coordinating maintenance/updates on customers’ equipment.
- Training/informing salesmen about both current and new products.
- Supporting the sale and use of all BTI Precision Ag services.
- Completing all work timely, sold as value added service agreements and equipment startups.
- Maintain excellent customer service by:
- Taking care of all Precision Ag customers.
- Answering all direct phone calls and Call Center request helping customer in timely manner.
- Making deliveries and service calls, as needed.
- Treating each customer with respect.
- Billing customer for work completed in a timely manner.
- Sell/Maintain customers’ equipment by:
- Working with customer to make sure they understand their new systems.
- Offering customer training on Precision Ag equipment.
- Answering all Precision Ag service calls and maintain equipment, as needed.
- Keeping paperwork and sales/part tickets up-to-date and closed timely.
- Billing customer for all labor performed on their behalf.
- Track all labor and services performed against value added service agreements.
- Making sure all inventory is accounted for in your possession.
- Being able to account for all inventory in Stores G warehouse and out as temporary loaner.
- Working with the Parts Department to make sure all inventory remains accounted for.
- Ordering inventory, as needed.
- Working with Finance Manager to make sure all AMS equipment gets settled in a timely manner.
- Perform related tasks, as assigned:
- Being responsible for departmental functions as assigned by the entire group or management.
- Promote professionalism in all aspects and functions within the Ag Solutions Department.
- Completing all required training and be willing to attend out of area training as assigned.
Qualifications
Purpose:
Collaborate and work alongside the sales department; work in efficient manner and coordinate activities with other Integrated Solutions Consultants; solicit sales opportunities and report them to sales; maintain an excellent standard of customer service; maintain and repair equipment, as needed; maintain inventory.
Responsibilities:
- Collaborate with the Sales Department by:
- Making sure the right equipment is sold to the customer.
- Coordinating maintenance/updates on customers’ equipment.
- Training/informing salesmen about both current and new products.
- Supporting the sale and use of all BTI Precision Ag services.
- Completing all work timely, sold as value added service agreements and equipment startups.
- Maintain excellent customer service by:
- Taking care of all Precision Ag customers.
- Answering all direct phone calls and Call Center request helping customer in timely manner.
- Making deliveries and service calls, as needed.
- Treating each customer with respect.
- Billing customer for work completed in a timely manner.
- Sell/Maintain customers’ equipment by:
- Working with customer to make sure they understand their new systems.
- Offering customer training on Precision Ag equipment.
- Answering all Precision Ag service calls and maintain equipment, as needed.
- Keeping paperwork and sales/part tickets up-to-date and closed timely.
- Billing customer for all labor performed on their behalf.
- Track all labor and services performed against value added service agreements.
- Making sure all inventory is accounted for in your possession.
- Being able to account for all inventory in Stores G warehouse and out as temporary loaner.
- Working with the Parts Department to make sure all inventory remains accounted for.
- Ordering inventory, as needed.
- Working with Finance Manager to make sure all AMS equipment gets settled in a timely manner.
- Perform related tasks, as assigned:
- Being responsible for departmental functions as assigned by the entire group or management.
- Promote professionalism in all aspects and functions within the Ag Solutions Department.
- Completing all required training and be willing to attend out of area training as assigned.
To apply for this position to go this link:
https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=21768&clientkey=E8CC5A2F022919ED267395700F6E1709