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Parts Sales Representative (Bucklin)
Posted 2 years ago
Expires in 0 minutes
216 Clicks
Description
Purpose:
Wait on customers and technicians, as assigned, and solicit sales; charge out merchandise; distribute special order parts; receive warranty parts; maintain shelf stock; keep counter clean and neat; handle inbound and outbound freight.
Responsibilities:
- Wait on customers by:
- Properly identifying needed items using parts catalogs or microfiche
- Attempting sales of additional needed or related parts or accessories
- Locating and obtaining merchandise, if it is a “stocked” ite
- Filling customer’s want for “out-of-stock” or “non-stocked” merchandis
- Making certain that the technician or customer receives the proper part on time, as promised
- Properly tracking lost sales
- Charge out merchandise by:
-Looking up current prices by part number
- Completing required documents before disbursing parts
- Entering all necessary information in inventory control systems records
- Distribute special order parts by:
- Recording and entering special orders
- Following through to installation or delivery to customer
- Maintain shelf stock by:
- Returning all unsold merchandise to stock
- Noting discrepancies between inventory records and shelf quantities
- Receive warranty parts by:
- Ensuring that defective merchandise is properly tagged with date and correct numbers
- Placing material in warranty parts bin area as required
- Keep counters clean and neat by:
- Keeping counter tops and the areas behind/under counter clean, clear of parts and/or debris
- Maintaining displays in counter area, as required
- Performing housekeeping duties in counter areas as required
- Handle inbound and outbound freight
- Perform related or other tasks, as assigned
Qualifications
Experience, Education, Skills and Knowledge:
- Basic data entry/keyboarding skills
- Basic parts and machinery knowledge
- Ability to use the John Deere Parts Catalog computer application
- Ability to work in a team environment
- Ability to lift items weighing up to 75 lbs.
- High School Diploma or equivalent experience