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Parts Sales Representative (Bucklin)

N/A
Bucklin, Kansas
Posted 2 years ago
Expires in 0 minutes
216 Clicks

Description

Purpose:
Wait on customers and technicians, as assigned, and solicit sales; charge out merchandise; distribute special order parts; receive warranty parts; maintain shelf stock; keep counter clean and neat; handle inbound and outbound freight.

Responsibilities:

  • Wait on customers by:
    - Properly identifying needed items using parts catalogs or microfiche
    - Attempting sales of additional needed or related parts or accessories
    - Locating and obtaining merchandise, if it is a “stocked” ite
    - Filling customer’s want for “out-of-stock” or “non-stocked” merchandis
    - Making certain that the technician or customer receives the proper part on time, as promised
    - Properly tracking lost sales
     
  • Charge out merchandise by:
    -Looking up current prices by part number
    - Completing required documents before disbursing parts
    - Entering all necessary information in inventory control systems records
     
  • Distribute special order parts by:
    - Recording and entering special orders
    - Following through to installation or delivery to customer
     
  • Maintain shelf stock by:
    - Returning all unsold merchandise to stock
    - Noting discrepancies between inventory records and shelf quantities
     
  • Receive warranty parts by:
    - Ensuring that defective merchandise is properly tagged with date and correct numbers
    - Placing material in warranty parts bin area as required
     
  • Keep counters clean and neat by:
    Keeping counter tops and the areas behind/under counter clean, clear of parts and/or debris
    - Maintaining displays in counter area, as required
    - Performing housekeeping duties in counter areas as required
     
  • Handle inbound and outbound freight
  • Perform related or other tasks, as assigned

Qualifications

Experience, Education, Skills and Knowledge:

  • Basic data entry/keyboarding skills
  • Basic parts and machinery knowledge
  • Ability to use the John Deere Parts Catalog computer application
  • Ability to work in a team environment
  • Ability to lift items weighing up to 75 lbs.
  • High School Diploma or equivalent experience
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