Overview

Under the supervision of the communication center supervisor, the representative independently performs the following duties: manages and maintains switchboard and phone coverage functions, responsible for overhead and on call staff, and manages emergency maintenance panels; serves as a team player in all areas of HaysMed and represents a positive role model for other associates.

Position Summary

• Answers phones, screens and directs callers to appropriate individual/department.
• Provides community services offered, in-house directory assistance and medical center information; and provides phone coverage for other departments.
• Monitors code blue panel for alarm; and pages overhead announcements, codes and on call staff.
• Monitors generator panels, fire alarm, and security alarms; and notifies appropriate area or persons for alarm.
• 800 MHZ Radio scheduling and testing
• On Call schedules
• Helps with Assisted Parking as needed  

Qualifications

Required:

• Basic computer knowledge
• Additional certification may be required and specific information and the timeframe in which such certification must be attained will be provided by the department director/manager/supervisor at time of hire/transfer into department.

Preferred:

• High school graduate or equivalent
• Switchboard experience

To apply please visit:

https://careers-haysmed.icims.com/jobs/search?ss=1&searchKeyword=communications&searchRelation=keyword_all

HaysMed is an equal opportunity employer.