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Front Desk Agent

N/A
WaKeeney, Kansas
Posted 3 weeks, 4 days ago
Expires in 0 minutes
192 Clicks

Description

We are looking for a Part-time Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you are a friendly people person and have a knack for customer service we would like to meet you!

Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Maintain updated records of bookings and payments

Stop by our front desk and pick up an application today!

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