BISON STATE BANK: 

Job Title: Personal Banker Job description Job Overview: This position’s primary responsibility centers around providing exceptional customer service. Customer service is of the upmost importance in this role and this position must be knowledgeable about a range of bank operations to answer customer questions and/or requests, along with cross sell opportunities to achieve bank growth objectives. This role will be required to perform a variety of professional bank services in our Retail Banking Operations accurately and efficiently while adhering to policy and procedures. Responsibilities: - Provides exemplary customer service when meeting customers’ various banking needs such as: receiving and posting deposits and loan payments, cashing checks, issuing savings withdrawals. - Identifies and handles customer issues through taking initiative and problem solving. - Complies with bank operations and security procedures by participating in all dual-control functions - Maintains customer confidence and protects bank operations by keeping information confidential. - Opens all types of deposit accounts including savings, checking, money market, and CDs; generates all paperwork, collects required documentation, and performs legally required verifications. - Effectively and professionally communicates with all internal and external customers. - Answers the telephone, assists the customer, and redirects calls. - Balances and reconciles their teller drawer; counts and packages currency and coins. - Creates and/or verifies incoming and outgoing wire transfers. - Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to other branch representatives. Qualifications: - College diploma preferred, High school diploma, GED, or equivalent required - Previous experience in customer service or retail sales preferred - Basic math skills with the ability to handle cash transactions accurately - Available to work 100% at the Bison State Bank Branch located in Bison, KS - Customer service first mentality - Strong verbal and written communication - Attention to detail - Takes initiative and is proactive in work - Enjoys working as a team / demonstrates a commitment to teamwork - Sales Experience (optional) - Knowledge of financial software (optional) -ACH and Treasury Experience preferred but not required
Join our team as a Personal Banker and enjoy the benefits of working in a supportive environment where you can grow your career in the banking industry. Apply today! Job Type: Full-time Pay: per year Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance Schedule:
• Holidays
• Monday to Friday Experience:
• Banking: 1 year (Preferred)
• Cash handling: 1 year (Required)
• Customer service: 3 years (Required) Ability to Commute:
• Bison, KS 67520 (Required) Work Location: In person

Please email resume to scroisant@bisonstatebank.com or apply online at www.bisonstatebank.com