Description

Our team is growing! We are now accepting applications for part-time employment as a Delivery Specialist.

We are seeking candidates who excel in providing prompt, friendly, and positive experiences for patients and team members. The position requires maintaining confidentiality, the ability to multi-task, and paying close attention to detail.

A positive attitude, strong communication, and some computer skills are required. A valid driver’s license is required. Customer service and/or medical services-related experience preferred.

Expectations:

EDUCATION:

• High School diploma or equivalent

EXPERIENCE:

• Customer service and/or medical services-related experience preferred

OTHER REQUIREMENTS:

• Valid driver’s license
• Dependable Vehicle

SKILLS, KNOWLEDGE AND ABILITIES:

• Honest, loyal and trustworthy
• Friendly and energetic personality
• Ability to handle multiple tasks within prescribed timeframes efficiently and effectively
• Ability to take initiative to fulfill the duties and responsibilities of the position
• Must be detail-oriented and able to maintain an organized workflow
• Must be committed to close follow-up and completion of all assigned tasks
• Possess basic computer and data input skills
• Skilled in operation of basic office equipment such as copier, fax, and telephone
• Must be able to communicate and work well with pharmacists, healthcare professionals, customers, peers, and superiors in a cordial and professional manner
• Ability to use cash register with accuracy and efficiency
• Good verbal skills
• Ability to sit and/or stand for long periods of time
• Vision and hearing correctable to normal
• Ability to lift up to 40 pounds
• Ability to read, write and speak English fluently
• Good short and long-term memory
• Recognize own limitations and seek assistance when required

TASKS AND DUTIES:

DELIVERY CUSTOMER SERVICE:

• Make medication deliveries of medication and products to patients as needed (generally within the city limits)
• Provide proper documentation and record keeping for deliveries made to customers
• Provide exemplary service to customers
• Communicate with other employees in the store on the delivery plan
• Occasional delivery of medical equipment
• Use of personal vehicle may occasionally be required – mileage to be reimbursed at federal rate

OTHER:

• Maintaining a clean and organized work space in the delivery vehicle
• Occasionally shared housekeeping duties such as sweeping, dusting, cleaning, etc. of the delivery vehicle
• Function within the limits of the law and Midwest Family Health policies and procedures and the employee manual
• Perform other tasks and duties as assigned to assist in the smooth, efficient operation of the store